Mark Elom Tuani

Experienced IT Program and Project Manager with 10 years of expertise spanning IT, Healthcare, Education & Finance sectors. Proven track record in managing predictive, hybrid, and agile environments with specialization in roadmapping, application development, ERP, and data migration projects. Strong background in SDLC design, business process analysis, and stakeholder communication strategies to ensure project success. Skilled in establishing communication and change management strategies while working with technical teams to create detailed work plans that identify and sequence activities for successful project completion. Expertise in budget management, project prioritization, and strategy management across multiple service lines.

What I Do

Project Management

Comprehensive project lifecycle management from inception to closure, including scope definition, resource allocation, timeline development, and stakeholder coordination. Expertise in predictive, hybrid, and agile methodologies with proven success across IT, healthcare, education, and finance sectors.

IT Strategy & Implementation

Strategic IT planning and implementation services including roadmapping, application development, ERP systems, and data migration projects. Focus on delivering technology solutions that align with business objectives while maintaining budget and timeline constraints.

Process Optimization

Business process analysis and optimization through workflow design, requirement analysis, and system integration. Specializing in SDLC design and configuration with interfacing systems using MS Products and related charting tools for enhanced operational efficiency.

Change Management

Development and implementation of communication and change management strategies to ensure successful project adoption and organizational transformation. Expert in stakeholder engagement and managing complex transitions in enterprise environments. This format aligns with Mark's actual expertise while fitting the service-oriented structure shown in your template.

Testimonials

Clients

Resume

12 Years of Experience

Education

2008
Morgan State University

MSc. Project Management

2007
Kwame Nkrumah University of Science and Technology

BSc. Planning

Experience

June 2020 - Present
Full bloom, Philadelphia

IT Program/Project Manager

• Responsible for overseeing all aspects of projects in the IT department and across service lines, including Budget
Management, Project Prioritization and Strategy Management, communication with stakeholders at all levels of
the company, maintaining project-related documents such as timelines, risks and assisting with the forecasting of
costs and financial return by.
✓ Coordinating project team members and developing schedules and individual responsibilities
✓ Implementing IT strategies that deliver projects on schedule and within budget.
✓ Setting project goals and coming up with plans to meet those goals.
✓ Maintaining project timeframes, budgeting estimates and status reports
✓ Using project management tools to track project performance and schedule adherence.
✓ Conducting risk assessments for projects

January 2017 – To Date
Villanova University, Pennsylvania

Adjunct Professor (Broad Project Management & CAPM/PMP Prep Courses)

Compiling tests, assignments and/or online discussion exercises that permit measurement of performance
relative to standardized learning objectives.
✓ Compiling tests, assignments and/or online discussion exercises that permit measurement of
performance relative to standardized learning objectives.
✓ Teaching graduate and undergraduate students on Change Management, Project, and
~ 2 ~
Program Management.
✓ Represent Faculty at conferences and events related to project management.
✓ Planning and creating lectures, in-class discussions, and assignments.

January 2018 – June 2020
Christiana Care Health System, Delaware

Snr IT Project Manager

Engaging with technology experts and internal & external stakeholders to evaluate and implement tools and
systems to transform processes and progress from volume to value.
✓ Responsible for managing complex transformational projects from inception through completion.
✓ Coordinated/led the efforts of assigned project members in all project endeavors including the
implementation and transition of ongoing support of assigned projects.
✓ Analyzed and presents detailed clinical utilization, financial and other information to support the
projects (utilization rates, staffing levels, clinical outcomes, cost, etc.)
✓ Develops plans to communicate strategies and implementation tactics throughout the system.
✓ Presents progress reports/findings on a regular basis to appropriate constituencies within the system.
✓ Participates in the development of project metrics and monitors results against established benchmarks
in the evaluation of effectiveness and impact.

January 2015 – January 2018
Delaware Department of Technology and Information, Dover

Project Management Specialist

Managing and/or supporting programs and projects from Business case through requirements gathering,
development, implementation, testing through closure involving:
✓ Create & manage project plans, define project schedules, allocate resources, and monitor progress.
✓ Developing project scope and objectives, involving all relevant stakeholders, and ensuring
technicalfeasibility.
✓ Managing the technical team to enhance the Data Profiling, Extraction, Data Transformation, Data
loading and Data Validation structures.
✓ Use appropriate verification techniques to manage changes in project scope, schedule, and costs.
✓ Manage client relationships as well as stakeholders.
✓ Documenting and metrics measurements
✓ UAT and testing development

September 2014 – January 2016
JPMorgan Chase, Newark, Delaware

Project Analyst

Managing and supporting multiple projects and initiatives simultaneously across varied lines of businesses
within the Trust and Estates Unit involving:
✓ Functioning as an escalation point to keep all parties aware of overall project impacts.
✓ Researching and clarifying business requirements so technology can deliver appropriate technical
solutions.
✓ Planning and coordinating UAT and regression testing for key applications.
✓ Reviewing root cause analysis and implementing best practices.
✓ Metrics reporting and status tracking.

Certifications

  • Certified Information Security Manager (CISM)
  • Project Management Institute - Project Management Professional (PMP)
  • Project Management Institute - Agile Certified Practitioner (ACP)
  • Scrum Alliance - Certified Scrum Master (CSM)
  • Certified Data Privacy Solutions Engineer™ (CDPSE™)
  • Authorized Training Partner Instructor (PMI)

Skills

Portfolio/ Project Management Tools

95%

SQL, Linux Systems, Visual Studio.NET, SSIS

85%

Charting Solutions

95%

Coding Skills

JavaScript

85%

PHP

70%

Python

60%

Perl

75%

HTML / CSS

100%

Smarty / Twig

80%

Blog

My Diary

Contact

Get in Touch

302-898-5684

Townsend

elomtuani@gmail.com

Freelance Available

How Can I Help You?